Cookies & Privacy Policy

Cookies & Privacy Policy

 

Effective Date: 8/13/2025

At Krystal Clear Imaging, we care deeply about your privacy and your trust. This Cookie & Privacy Policy explains how we collect, use, and protect your personal information — both on our website and when you use our services — as well as how we use cookies to make your online experience better.

By using our website, you agree to the terms of this policy and consent to our use of cookies.

  1. Information We Collect                                                                                                                                                          
  2.  We collect information in two main ways:
  • Information You Provide
  • Name, email address, phone number, and billing information.
  • Health-related details you share to schedule or receive ultrasound services.
  • Any forms you complete or messages you send us.
  •  
  • Information Collected Automatically
  • IP address, browser type, device type, and pages you visit on our site.
  • Cookies and similar technologies (explained below).
  1. How We Use Your Information

We use your information to:

  • Schedule and provide diagnostic or elective ultrasound services.
  • Communicate with you about appointments, results, and service updates.
  • Process payments and manage billing.
  • Improve our website, services, and patient experience.
  • Comply with legal and regulatory requirements, including HIPAA.
  1. HIPAA Compliance

Because we provide healthcare services, some of the information you share may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). We follow strict HIPAA standards to safeguard your PHI, including secure storage, encryption, and limiting access to authorized staff only. We will never share your PHI without your consent, unless required by law.

 

  1. How We Protect Your Information

We use a combination of administrative, technical, and physical safeguards to keep your information secure, including:

  • Encrypted storage and transmission of sensitive data.
  • Restricted access to authorized personnel.
  • Regular monitoring and security updates.
  1. Sharing Your Information

We do not sell your information. We may share it only with:

  • Licensed healthcare providers involved in your care (with your permission).
  • Trusted service vendors (e.g., billing processors) who are bound by confidentiality agreements.
  • When required by law or to protect health and safety.
  1. Cookies & How We Use Them

Cookies are small text files placed on your device when you visit our site. They help us:

  • Remember your preferences.
  • Analyze website traffic and performance.
  • Deliver a smoother browsing experience.

 

Types of Cookies We Use

  • Essential Cookies: Necessary for our site to function.
  • Performance Cookies: Help us understand how visitors use our site.
  • Functionality Cookies: Remember your settings and preferences.
  • Marketing Cookies:  Are specifically for advertising and promotional purposes.

You can disable cookies through your browser settings, but some parts of our site may not work properly without them.

  1. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Request a copy of your health records (as allowed by law).
  • Opt out of non-essential cookies.
  1. Updates to This Policy

We may update this Cookie & Privacy Policy from time to time. Any changes will be posted on this page with a new effective date